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Customer Help

Everything you need to know about shopping, orders and delivery.

Orders & Tracking

4 questions
Can I change my shipping address?

Contact support as soon as possible with your order number and corrected address. Because orders may enter production quickly, address changes cannot be guaranteed after processing begins.

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How do I track my order?

Use the tracking link in your shipping confirmation when one is available, or review the order details in your customer account. Tracking can take time to update after a carrier receives the package.

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Where is my order confirmation?

Check the email address entered at checkout, including spam or promotions folders. If you cannot locate the confirmation, contact support with your order number if known and the email used for checkout.

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Why did my order arrive in separate packages?

Items may be produced or fulfilled at different facilities or on different schedules. When separate shipments occur, check each tracking update provided for your order.

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