What if an order is refunded or canceled?
Refunds, cancellations, chargebacks, and fulfillment adjustments may affect eligible earnings according to the Artist Earnings Policy. Review your earnings records and contact support if a…
Help Topic Earnings & Payments
Artist help and guidance
Do shipping and taxes count toward my earnings?
The treatment of shipping, taxes, discounts, refunds, and other adjustments depends on the Artist Earnings Policy and the applicable order. Refer to the official policy…
When will I receive my payout?
Payout eligibility, timing, minimum thresholds, available methods, and any holds are governed by the current Artist Earnings Policy. Check your earnings area and official policy…
How are artist earnings calculated?
Artist earnings depend on the eligible product, sale conditions, and the current Artist Earnings Policy. Review the royalty schedule shown in your dashboard or the…
